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RCS Messaging Services 6 min read

10 Essential Requirements for RCS Onboarding

Author

Mukul Lodhi

Rich Communication Services (RCS) is transforming business messaging by offering rich media, branding, and interactive features. Before onboarding RCS for your business, you need to ensure that you have all the required details ready. Here are the 10 essential requirements to successfully onboard RCS:

1. Agent Name (Max 40 Characters)

The Agent Name is the sender name that customers will see in their messaging apps. Choose a clear, recognizable, and brand-consistent name, as this will impact trust and brand recall.

2. Agent Description

This is a short description of your business or service that gives users context about the messages they receive. It should be precise and reflect your brand identity.

3. Agent Hero Image

  • Dimensions: 1440x448 pixels
  • Aspect Ratio: 45:14
  • File Format: PNG/JPEG
  • Maximum File Size: 360 kB
  • The image should not have a transparent background.

This hero image will be displayed in your RCS profile and should represent your brand professionally.

4. Agent Logo

  • Dimensions: 224x224 pixels
  • File Format: PNG/JPEG
  • Maximum File Size: 90 kB
  • The image should not have a transparent background.

This logo helps in brand recognition and must be high quality.

5. Business Phone Number

You must provide a valid business phone number that will be associated with your RCS messaging profile. This number will also be used for customer interactions.

6. Business Email Address

A registered email address is required for communication, approvals, and verification during the RCS onboarding process.

7. Business Website

A website URL is needed to verify your business identity. It also helps customers get more details about your business.

8. Privacy Policy URL

You must provide a link to your company's Privacy Policy page. This is a mandatory requirement to ensure compliance with data protection regulations.

9. Terms & Conditions URL

A Terms & Conditions (T&C) URL is required to inform customers about your business policies related to messaging and services.

10. Number for Testing

During the RCS onboarding process, you need to provide a phone number for testing. This number is used to validate the RCS messaging functionality before going live.

How SMPPSMSHub.in Can Help You with RCS Onboarding?

At SMPPSMSHub.in, we make RCS onboarding seamless and hassle-free. We help businesses with:

  • Complete Documentation Support – We provide end-to-end assistance with all required documentation for a smooth RCS onboarding process.
  • Quick Registration and Verification – Get your business registered and verified on RCS without delays.
  • Assistance with RCS Campaign Setup – Our experts help you create and optimize engaging RCS campaigns tailored to your brand.
  • Testing and Troubleshooting – Ensure a seamless messaging experience with our thorough testing and issue resolution support.

🚀 Ready to onboard RCS? Contact us today at SMPPSMSHub.in to get started!